Who is BritishModules.co.uk?

British Modules is a UK-based electronics retailer focused on sourcing, producing, and importing high-quality products at competitive prices. Our goal is to pass the savings directly to customers across the UK, Europe, and worldwide.

 

🚚 Delivery & Shipping

What delivery options do you offer and how much does shipping cost?

BritishModules Economy Shipping

Free for British Modules™ products
From £5.40 for non-British Modules items
Estimated delivery: 1–10 working days
Our in-house logistics service offers cost-effective delivery at a heavily discounted rate.

BritishModules Express Shipping

£3.25 for British Modules™ products
From £6.58 for other items
Estimated delivery: 1–5 working days
Fast dispatch using our internal express logistics team.

Royal Mail Standard 48H — From £8.37

Estimated delivery: 2–10 working days

Royal Mail 24H — From £10.41

Estimated delivery: 1–5 working days

Royal Mail Special Delivery by 1pm — From £27.75

Guaranteed next business day delivery by 1pm.

Evri (2–3 Days) — From £8.10

Includes store collection options.

Evri Next Day (1–2 Days) — From £9.87

DPD (1–2 Days) — From £15.75

Includes DPD store and pickup-point options.

Note:
Free shipping applies only to BritishModules™ trademarked products.
All other products follow the price list above.

 

🌍 International Shipping

Free Worldwide Shipping

We offer free international shipping on all British Modules™ products, including Screen Protectors, Covers, and Cases.

Standard International Shipping

• Europe: 3–5 business days
• Rest of World: 5–7 business days
(times calculated from date of dispatch)

Expedited & Premium Options

Faster services and specific carriers (e.g., Royal Mail, DPD) are available at checkout.

Fast Dispatch

All items ship from our UK warehouse and are dispatched within 1 business day.

Possible Delivery Delays

Delays are uncommon but can occur. If your order is delayed, please contact us through our support page.

 

📄 VAT & Invoices

Yes — we can issue a professional VAT-style invoice for bookkeeping, tax, and proof-of-purchase purposes.
Invoices are issued 30 days after delivery, as per our fixed policy.

Selling platforms such as Amazon, OnBuy, and eBay may verify invoices with us before allowing resale. Approval is at their discretion.

 

↩️ Returns & Refunds (Shortened & Updated)

Return Policy Overview

• You have 30 days from the date of delivery to start a return.
• Items must be unused, unworn, and in original packaging.
• Faulty items receive free return shipping.
• Non-faulty returns incur a flat £2.70 return label fee.

 

How to Initiate a Return

• Click the account icon on the top of our website.

• Log in using your order email and details.

• Open your order.

• Select Request Return.

• Choose the reason for return.

• Add notes if needed.

• Submit — our team will process your request promptly.

Return Address

British Modules
23 Darwin House Kingsgate
Wembley HA9 9AX
United Kingdom

 

Faulty Item Returns (Free)

If your item is faulty:
• Log into your account and request a return.
• You will receive a free prepaid return label.
Please provide photos if the item or packaging is damaged.

 

Eligible & Non-Returnable Items

Eligible

• Most products within 30 days
• Gadgets (30-day return + 1-year guarantee after 30 days)

Non-Returnable

• Screen protectors once opened (not resalable)
• Cables after 30 days (normal wear and tear not covered)
• Accidental damage
• Custom or personalised items

Gadgets – 1-Year Guarantee

After 30 days:
• Customer covers return shipping
• Item is inspected and forwarded to manufacturer
• If approved → free replacement is issued

 

EU 14-Day Cooling-Off Period

Applies to EU customers only.
Items must be unused, in original packaging, and returned with proof of purchase.

 

Refund Timeframe

• Refunds are issued within 20 business days after inspection.
• Banks may require additional processing time.
If 25+ business days have passed, please contact us.

 

Exchanges

For the fastest exchange:
• Place a new order for the desired item.
• Return the original for a full refund.

Contact Us

For all enquiries, please use the official contact form:
https://britishmodules.com/pages/contact-us

Email (after submitting the contact form):
CustomerServices@BritishModules.com Response time: 24–72 hours

🛒 Payment Methods

We accept:
• Debit & Credit Cards
• Google Pay
• PayPal

📦 Wholesale / Distribution / Dropshipping

We offer wholesale pricing with no minimum order requirements.
Submit an enquiry here:
https://britishmodules.com/pages/wholesale-distribution